Very Rude!!! Referred to them by a neighbouring funeral home; I was trying ('trying' being the operative word) to purchase a flower arrangement for a funeral service, over the phone. Whoever answered their phone clearly felt they did not need my business. She was extremely short with me, seemed bothered by my questions, put me on hold as I was speaking, and when I mentioned to her that I felt she was being a bit rude, she simply hung up. Perhaps I was wasting her time....Really? I guess their business isn't hurting, although with that attitude, I can't imagine who would want to deal with them. Needless to say, I found another florist in the area who was more than willing to take my order!

I recently used Baroness Floral Design for a corporate floral arrangement that required a personal touch. I was very happy with the professional customer service, and the contemporary seasonal design was gorgeous! Our colleague was thrilled. Thank you so much for going the extra mile with our special delivery, Baroness!