Sapporo Japanese Restaurant

I've been to this restaurant many times and from my experience, I can say that when you order a lot, they cut your order where ever they can. On multiple occasions, I was brought the wrong order of soup. Service needs a bit of an improvement because I had to wait approximately 15 minutes for them to refill my tea cup. Otherwise, the sushi is delicious and the portions are fair.

I love this place because of its food!!! The really bad thing about this restaurant is that the price is way, way to expensive. It is $21 by itself per adult!!! I think thats way to much for sushi.

I can't believe how disappointing this place was. I have been to numerous sushi restaurants and the service here was below average (waitress even poured hot tea onto my husband's foot and just shrugged when he complained). Sushi rolls were tiny and lacked flavour. Will not return.

It was a great first experience with sushi - I am anxious to try some of the yummy things that I saw at other tables!

I used to go here often with parties (2-6 people) after school for some decent sushi, but I have always had an issue w/ service there. Sometimes service is excellent and you get nice-sized portions and the service is very good and very helpfull, most times its unattenetive and hard to get anything ordered. My girlfriend often orders miso and has YET to receive an order of it (even after repeatidley asking every time we go). One time before me and my friends left for our co-ops we decided to make a reservation for 5 and had waited an hour to get seated and another 20 min. for food - the only reason we did get seated was because we stated loudly we would go elsewhere. Decor is nice and its very clean. The last time I whent I got a bad order and Im not sure if Ill return if I can find better sushi in Hamilton.

the waitresses were awesome; filled our glasses, had tones of napkins and asked if everything was good about 4 times. the food although, great but it seemed to fall apart. it was good that if you paid cash they would give you 5% OFF. that was pretty cool. \the place was clean

Great customer service, a clean and bright restaurant with lots of good food! We thought it was helpful that in the menu there were photos of each item. Drinks and napkins were refilled quickly. The bathroom was clean and modern. I had never had an onion tempura roll before. I thought it was pretty good. I compared it to being like the onion ring of the sushi world. My only issue was that the sushi seemed to fall apart easily. The prices are pretty good for all you can eat, and a 5% discount is applied when you pay in cash. I've since found somewhere I like better, but I wouldn't turn my nose up to Sapporo.

I am baffled both by the amazing quality of everything at this Restaurant, and by these other reviews. At least one of them is inaccurate as the bill could never be more than 40 dollars for two people (not including alcohol). Most certainly not 80 to 90 dollars. This IS an all you can eat restaurant. Now it is very, VERY popular so occasionally they will forget an order due to how busy it is, so come early (before 4 if you are getting dinner). Even when they are at full capacity, they are prompt with their service. The staff are the best I have ever encountered at a restaurant. They actually encourage you to order many, many things. They are also very helpful in telling you what is popular and what you may want to try. While I am not a Sushi connoisseur, I can tell quality and the Sushi there is great. Hand rolls are very tasty as well. Their soups are excellent appetizers as they are not too big, but enough to prepare your stomach for the coming feast. If you're looking to sample a great deal of Japanese (and some Korean) cuisine, that is of high quality and at a great price - then come here. Don't listen to the detractors here, some of them aren't even giving the courtesy of a proper explanation. If you order a lot, it will come to you and you'll be pleased. Order a little and then expect to be filled by it...then of course you will be disappointed. As for the staff ignoring people? It is, as I've already said, a very busy and popular restaurant. They will deal with you as much as they can once you get there, but as more people arrive, they have to do the same for them. Again, I'm not sure how there could be any mistake of how big the portions are as nearly everything on the menu has a very tasteful picture beside it. I am bringing a large group (30 ppl) to this restaurant for a meeting of my organization in the next few weeks. I certainly trust Sapporo to take care of us. P.S. I think people need to take another look at the "Please review responsibly" before they click submit.

We absolutely loved that place. That is not a fancy restaurant for a quiet dinner with your loved ones, but if you are a sushi lover – you would definitely appreciate the food and the variety. You get a menu full of excellent and diverse food options and all your order being delivered FRESH from the kitchen to you. That is definitely a great place to go!

I came here with a couple of friends for the all you can eat and thought it was definately worth it. All the food was so good, I love the yam tempura and the avocado rolls. There are so many different things to choose from and it's a good way to try new things. I thought the staff were really friendly, especially since we reserved a table for 10 and then had some people not show so we had to switch tables. Sometimes it would take a while to get more rolls, but it was really busy...we just started ordering more at a time. I've also ordered take out from here a few times and was not disappointed. If you're a sushi fan, or just want to try something new, I would definately recommend this place. Good food for your $!

DO NOT GO TO THIS RESTAURANT!!! They advertise as an "all you can eat" but are more like "one sushi roll for you". The service was horrible, they are rude and ignorant! Don't waste your $$$$ or time here.

First lets start off by mentioning the food to get it out of the way. It was good, fresh and delicious. I love a good sushi meal. Now, the important thing to know about this place is that it's off and on. But mostly off. By this i mean the service. You get there and get a menu and the waitress or waiter comes over and you tell them what you want. So far so good. You get you food and everything is cherry. Then you order again, it's a bit slower now and it's difficult to get all the food you asked for plus the server is more difficult to make eye contact with. Still hungry? Here's where things go bad. The wait staff will start to ignore you. I mean really really ignore you. If you manage to order something, you'll be lucky to get a portion of it. It's all you can eat... so let people order what they want. If you're going to cheap out like this and be rude then you should just start being a regular sushi restaurant of no significance. I have seen the owner there almost every time and i understand her when she speaks in chinese. She counts everything people order and starts telling the wait staff to back off. Can't fool me.

I would not recommend going to this restaurant unless you have a whole 2 hours to spend. Once we were seated we waited for about 20 minutes just to order, finally we ordered and waited and waited and waited. We watched other people come in, sit down, order AND receive their food. It was very frustrating. None of the servers even came to us at all, I had to stand up and go find one and tell them. After that, they brought us 6 california rolls. As you can imagine, splitting 6 rolls between 2 hungry people will not do very much. Once again, the food still did not come, we flagged down one of the waitresses and told her that we had not gotten any of the food we ordered, and about 5 minutes later she came out carrying it. I did not realize how small the portions were so we had only ordered one thing per person. We were still starving, and once again got ahold of another waitress. We made a large order this time, and waited another 20 minutes to get anything, and even then, they only brought us a couple of the things we ordered. We were so fed up we just left to eat at home. This restaurant is a very frustrating place, especially when you see people that came in after you getting all these plates delivered to your table. We only ever got half of what we ordered, so who knows what happened to the rest of it. All I know is I will never go back to this place again.

Really great restaurant. Used to go back in 2005 - much better under new management. Like the decor - just ask for a booth for more privacy & less noise. Food tastes great. Lots of variety. Great place to try different japanese cuisine. Table service has always been great for us (I'm actually shocked to hear some reviews otherwise). Overall a great meal for the price.

The service is wonderful, very personable and fun. Super busy establishment for a reason. Food is great, and they are wonderful with my kids as well. Don't be fooled by one or two bad reviews from super picky and extreamly exagerative people, I was there on the 18th, no one waited long for food trust me. This place is the best in Hamilton for an all you can eat, friends that spent time in Japan teaching have tried all the restaurants in Hamilton and they agree, this place is the best.

I love this place! All you can eat sushi, where you get to order off the menu, instead of taking stuff off a buffet. Table service, with made-to-order sushi, maki, and other japanese dishes - anything on the menu for a flat-rate of about $20.00 Its fairly good quality, too. I mean, I've had better, but paid for it. IMO this is the best sushi for the dollar.