Granville Island Florist

My daughter and I had occasion to visit Granville Island Florist on May 5th hoping to get help, advice and encouragement for a very important event in my daughters life...her upcoming wedding. The woman in charge was very unfriendly, unhelpful and short. She would not allow us to make an appointment to discuss floral arrangements but said we could send her an email. Emails back and forth are neither efficient or satisfactory. She was also dismissive of my daughter's desire for simple arrangements suggesting alternatives such as orchids or roses. Whatever happened to serving the customer? I live in the Granville Island area and visit the market almost daily. Her store will not be included in my stops any more.

Suzane from Granville Island Florist was just amazing. From the very first time I met her, she was incredibly thorough. She asked me so many detailed questions such as the theme, venue, my colors, my dress, shoes, hairstyle... This proved to me that she looks at the big picture and not just the flowers. My trust in her grew tremendously. She also gave me a referral for someone who didn't work out and because of that she went above and beyond her role as a florist to ensure I have a replacement for this vendor. She was super kind and a genuinely nice person to work with. My Mom has never been a fan of flowers but she absolutely loved these flowers so much so that she has still kept the bare wish tree having removed all the perished blossoms. Suzane you were truly one of the best vendors I had the pleasure of dealing with. Thank you.