I used the proximity search to find a florist near my friend's place in Vancouver. I liked the floral arrangements on Flowers Unlimited's website, and am quite comfortable with ordering online, but I wanted to know if a certain type of flower was in season so I phoned the store directly. The woman I spoke with was very helpful and helped me customize my order (wanted a pink arrangement altered for new baby boy). She made some very helpful suggestions and went above and beyond in terms of customer service. It is a little nerve wracking ordering floral arrangements online because you never really know what you are going to get. I am 100% confident in the quality of flowers I have ordered, simply from the quality of service I received over the phone. I will definitely use Flowers Unlimited again!