Langley Community Services Society

Our customer service priorityOur commitment to people will be demonstrated by: Using effective two-way communication through seeking input, active listening and respecting diversity and other points of view. Providing timely and reliable customer service by being proactive, courteous, friendly, helpful, open-minded and results oriented. Practicing leadership through our own actions, empowering employees, clarifying expectations, expecting accountability, providing growth opportunities and building leaders. Respect: How we treat peopleWe will maintain a respectful working environment by: Acknowledging and supporting decisions and being part of the team. Being sincere and consistent in words and actions. Listening and being supportive of the needs of others. Being caring and understanding. Integrity: How we carry out our responsibilities We use integrity to get our work done by: Maintaining consistency between stated values and actions. Following through on commitments. Correcting errors and omissions in a timely manner