Booked an appointment and waited 20 min after the fact. After explaining I only wanted a fill she started to remove the whole nail. I stopped her and she was getting rude telling me that’s what I asked for. Then she ignored me and went to another lady. Jack (the owner) came and asked me what can I do. I explained to him that I booked to have a clear fill as I had already upgraded my last set to white tips with sparkles otherwise what is the point of a FILL? So then the lady leaned up over her chair YELLING at me that is what I asked for over and over. I told her I was not going to argue with her and put my hand up(finally she stopped). He would not answer my question as to what the point of a fill is if the take it all off and start over and just started working. I told him that I am upset that she yelled at me and he did not apologize just she was fighting with her husband. After I was done she was at the till helping another lady pay and walked away so that she did not have to help me. Jack came and I paid and told him that I had never been treated so bad while getting a service. NEVER AGAIN!