Lately I had worst experience of my life when I chose Fast Muffler Man Centers to fix my honda civic muffler. Right from the beginnig the front person started by asking, are you sure this is 1996 model. the front person said this appears '06 - the way he started fooling me around but i didn't realize early. They took tail pipe off the car then told me what they are going to do and how much it will cost. when i aksed them to put the old pipe back on as i wanted to do it elsewhere, but man i was stuck and they won't let me go. They refused to put the old pipe back on. Can you imagine such an embarrassment? Final cost was three times of the original estimate without even replacing the muffler? Trust me, this was my worst ever experience and huge disappointment in every respect.